Geraldton District Hospital values your feedback and continually strives to improve services provided. If you have a complaint or a compliment?
Complete a client comment cards available throughout the hospital
Complete the hospital complaint form
Contact the Chief Executive Officer in person, by phone at 807.854.4107 or by email at firstname.lastname@example.org
Send a letter addressed to the Chief Executive Officer, 500 Hogarth Avenue, Geraldton, ON, P0T 1M0
Compliments related to the services provided by the Geraldton District Hospital will be documented and shared with the appropriate individual/service.
A complaint is defined as a statement of dissatisfaction with the care or service provided by the Geraldton District Hospital. All written complaints received from clients and their family members or friends will be investigated thoroughly and responded to in a timely manner. No action will be taken if a complaint is anonymous.
Any complaint is to be forwarded to the manager/director of the department where the incident occurred. Verbal complaints will be documented in writing and signed by the complainant to confirm the content.
The manager/director is responsible for the investigation, resolution and response of the complaint according to the following procedures:
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