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Reminder

You must bring your healthcard and a list of your medications with you when accessing services at the hospital.

Location

500 Hogarth Ave. W
Geraldton, ON
P0T 1M0

Cafe Hours

Breaks
9:30am - 10:00am
2:30pm - 3:00pm

Lunch
12:00pm - 1:00pm

RightsThe Geraldton District Hospital views health care as a partnership between patients and their caregivers.  Mutual respect and co-operation are essential to the delivery of quality health care.  The Hospital respects your rights, values and dignity.  The Hospital also asks that you recognize the responsibilities of being a patient for your own well-being as well as that of your fellow patients and health care team.  Please read and exercise these rights and responsibilities as outlined here.


 

Patient Rights

The Geraldton District Hospital will respect your right to:

  • Receive quality care, appropriate services and treatments within the hospital’s capacity, which are considerate, compassionate, confidential and respectful of your diverse views, cultural background and human rights
  • Receive information about your medical condition and treatment, alternatives and outcomes in terms you can understand
  • Make choices about treatments and be informed of the health benefits and risks of those decisions
  • Refuse any recommended treatment(s) to the extent permitted by law and to be informed of the potential medical consequences of refusal
  • Be treated in a safe environment free of all forms of abuse and harassment
  • Freedom from restraints that are not medically required or are used inappropriately
  • Privacy and confidential treatments, communications and medical records to the extent permitted by law and existing government regulations
  • Receive information related to continuity of health care at the end of your stay
  • Know the name and profession of the members of your health care team
  • Participate in the consideration of ethical issues that may arise in your care
  • Create advance directives (living will, health care Power of Attorney) which the health care team will respect and comply with to the extent permitted by law
  • Appoint a substitute decision-maker to make health care decisions on your behalf
  • Spiritual care and religious support consistent with personal beliefs
  • Request a second opinion
  • Request interpretation services, if required
  • Request that a physician, family member, friend or other specified individual be notified that you are a patient in the hospital
  • Have us help you with any special needs
  • Be listened to, make complaints, raise concerns or recommend changes without fear of reprisal, discrimination, coercion or interference
  • Have your questions and concerns responded to within a reasonable timeframe
  • Access information contained in your medical records within a reasonable timeframe
  • Know the policies that affect your care and treatment
  • Receive information concerning any financial obligations to the hospital

 


 

Patient Responsibilities

The Geraldton District Hospital asks that you and/or your representatives please:

  • Provide accurate and complete information related to your health, medical history and insurance benefits
  • Be actively involved in your care, treatment and discharge plans
  • Inform the health care team about unexpected changes in your condition
  • Inform the health care team regarding medications, vitamins, herbal remedies and over-the-counter medications you are taking
  • Inform the health care team when you do not understand any or all of the information given to you
  • Express any complaints or problems regarding your care
  • Accept responsibility for outcomes related to refusing treatment or not following the instructions of the health care team involved in your care
  • Inform a staff member if you have a safety concern or if you see a safety issue
  • Be considerate and respectful of other patients, hospital staff, visitors, hospital property and policies
  • Be responsible for the safekeeping of valuables and personal possessions you choose to keep with you while a patient in the hospital
  • Be responsible for meeting any financial obligations to the hospital