What to Expect
PLEASE REMEMBER TO BRING YOUR HEALTH CARD EVERY VISIT - AND STATUS CARD IF APPLICABLE
At the desk, a secretary will ask you general questions about your reason for visiting and swipe your Health Card. You will then be asked to take a seat in the waiting room until you are called to be “triaged” or assessed by a nurse, who will take your vital signs (temperature, blood pressure, etc.) and ask you more specific questions. After this assessment, you will be asked to return to the waiting room until you are called for treatment.
Please note: Although Emergency Department staff works hard to see you as soon as possible, patients are seen based on the seriousness of their injuries/illness, not in order of arrival. Those with less serious injuries may be required to wait longer.
If your symptoms worsen while you are waiting, please approach the desk and let the nurse know. Nurses will also be watching your condition while you are in the waiting room—the area is set up so that the nurse at the desk can see and monitor all patients. Nurses may also check your vital signs again, depending on your symptoms and the wait time.