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Patients & Visitors

Staying With Us

Our priority is quality care and patient safety. Patients have an important role to play in their care. We encourage them to be involved as much as possible while staying with us at the Geraldton District Hospital.

Planning Your Stay

The information on this site has been prepared to help you become acquainted with the hospital and the people who are here to care for you during your stay. Nurses will be happy to answer any questions you might have.

The nursing staff has been retained to care, treat and inform you. Everything they do, checking your pulse, testing your blood or even holding back your breakfast demonstrates one thing only: that they care.

Admissions

Admissions are done through the Emergency Department (ED) located on the lower level.  When going to the Emergency you will be requested to answer general questions, provide your Health Card and insurance coverage if available.

The hospital provides semi-private rooms consisting of two patient beds.

Acute Care

The Acute Care Department is located on the top floor of the hospital (main floor).  All patients on this unit are admitted from the Emergency Department.  Patients are admitted to the Acute Care Floor for treatment and/or monitoring of a medical condition.

Leaving the Nursing Unit

It is advisable that you do not leave the nursing unit for any reason unless you are going for tests. If you have an intravenous pump and you go outside in extreme temperatures (cold or hot), the functioning of the pump may be affected.

Hospice

The hospice room is a welcoming space to patients and their families. During the difficult time of palliating a loved one, family members now have a quiet, comfortable home-like setting located on the Acute Care unit. We work in partnership with other agencies to ensure our patients receive quality end of life care that is dignified, comfortable and satisfactory to both the patient and the family members.

Money, Valuables and Personal Belongings

The hospital cannot assume the responsibility of money and valuables that you may wish to keep in your possession. Therefore, we ask you to leave them at home. However, if this is not possible, we suggest that you advise the nurse in charge of your care who will contact Administration. Your money and valuables will be kept in a sealed envelope which will be locked away. You will keep the stub of the envelope which you need to present to Administration to redeem your valuables.

The hospital will not be held responsible for any loss of items, damages or theft incurred. You are asked to check your locker or room before leaving the hospital to ensure nothing has been left behind.

WHEN ADMITTED, BRING ALONG WITH YOU YOUR PERSONAL BELONGINGS:

  • Pyjamas
  • Nightgown
  • Dressing gown
  • Slippers
  • Underwear
  • Comb
  • Toothbrush
  • Hair brush
  • Toothpaste
  • Shampoo
  • Kleenex
  • Razor

Your Health Care - Be Involved

Be involved in your health care. Speak up if you have questions or concerns about your care.  Tell a member of your health care team about your past illnesses and your current health condition.

Bring all of your medications and your Health Card with you when you go to the hospital or to a medical appointment.  Do not take your own medication while in the hospital unless specifically instructed to do so by your nurse.

Tell a member of your health care team if you have ever had an allergic or bad reaction to any medicine or food.  Make sure you know what to do when you go home from the hospital or from your medical appointments.

Television & Internet

A colour television set is installed in the front lobby, located outside of the Acute Care unit.  Personal TV sets must be approved by Maintenance prior to use. If you happen to share a room with other patients, we request that you use earphones so that others may not be disturbed by the reception. When sharing a room, we ask that the television be turned off at 10:00 p.m.

Battery operated radios with earphones are permitted.

Bill Payment for Long-Term Care

Monthly payment arrangements are made with the Accounts Receivables clerk, located on the main floor in the Finance wing.  Office hours are between 8:00 a.m. to 4:00p.m (closed during lunch 12:30pm-1:00pm) on Monday to Friday. Closed weekends.